Privacy policy
PRIVACY POLICY
1. Who Are We?
The data controller responsible for your personal data is:
NAOMI SOLUTIONS LLC, operator of vorowatch.com
📧 info@vorowatch.com
Our products are shipped internationally from our partner logistics centers, directly to your address in Europe.
2. What Data Do We Collect?
When you use our website and make purchases, we collect the following data:
Data provided directly by you:
- Full name
- Email address
- Shipping and billing address
- Phone number (optional)
- Payment information (handled directly by our secure payment providers — we do not store your banking details)
Data collected automatically:
- IP address
- Browser type and device
- Pages visited and visit duration
- Traffic source (social media, Google search, etc.)
- Cookies (see our Cookie Policy)
3. Why Do We Collect Your Data?
| Purpose | Legal Basis |
|---|---|
| Processing and delivering your order | Contract performance |
| Sending order confirmation | Contract performance |
| Customer service and return management | Contract performance |
| Sending newsletters (if you have given consent) | Consent |
| Website improvement and personalization | Legitimate interest |
| Targeted advertising (Meta, Google) | Consent via cookies |
| Compliance with legal obligations | Legal obligation |
4. Who Do We Share Your Data With?
Your data may be shared with:
- Shopify Inc. (e-commerce platform) — hosting and payment management
- International carriers — for delivery of your order in Europe
- Shopify Payments / PayPal — for secure payment processing
- Klaviyo — for email sending (if you are subscribed to our newsletter)
- Meta Platforms / Google — for targeted advertising (with your consent)
We never sell your personal data to third parties.
Some of our service providers may be located outside the European Economic Area (EEA). In such cases, we ensure that adequate safeguards are in place in accordance with the GDPR, including standard contractual clauses approved by the European Commission.
5. How Long Do We Retain Your Data?
| Data Type | Retention Period |
|---|---|
| Order data | 5 years (legal obligation) |
| Customer account data | Until account deletion + 3 years |
| Marketing data (newsletter) | Until unsubscription |
| Navigation cookies | Maximum 13 months |
6. Your Rights
In accordance with the General Data Protection Regulation (GDPR — EU Regulation 2016/679), you have the following rights:
- Right of access: obtain a copy of your data
- Right of rectification: correct inaccurate data
- Right to erasure: request deletion of your data ("right to be forgotten")
- Right to data portability: receive your data in a structured format
- Right to object: object to processing on legitimate grounds
- Right to restriction: restrict processing in certain cases
- Right to withdraw consent at any time (in particular for newsletters)
To exercise your rights: send an email to info@vorowatch.com with your request and a copy of your ID. We will respond within 30 days.
If you believe your rights are not being respected, you may lodge a complaint with the data protection authority in your country of residence:
🇬🇧 United Kingdom — Information Commissioner's Office (ICO)
🇮🇹 Italy — Garante per la Protezione dei Dati Personali
🇪🇸 Spain — Agencia Española de Protección de Datos
🇫🇷 France — Commission Nationale de l'Informatique et des Libertés
🇩🇪 Germany — Bundesbeauftragter für den Datenschutz
🇵🇹 Portugal — Comissão Nacional de Proteção de Dados
🇳🇱 Netherlands — Autoriteit Persoonsgegevens
🇧🇪 Belgium — Autorité de Protection des Données
🇦🇹 Austria — Datenschutzbehörde
🇬🇷 Greece — Αρχή Προστασίας Δεδομένων Προσωπικού Χαρακτήρα
🇮🇪 Ireland — Data Protection Commission
7. International Data Transfers
As NAOMI SOLUTIONS LLC is a US-based company operating with international logistics partners, your data may be transferred outside the European Economic Area (EEA). In such cases, we take all necessary measures to ensure the protection of your data, including standard contractual clauses approved by the European Commission (Art. 46 GDPR).
8. Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or alteration. All transactions are encrypted using SSL/TLS protocol.
9. Cookies
For more information on our use of cookies, please refer to our Cookie Policy.
10. Changes
We reserve the right to modify this policy at any time. Any changes will be published on this page with the update date.
11. Contact
For any questions regarding your personal data:
📧 info@vorowatch.com
Last updated: 09/06/2026